Summary

IdeaReboot Inc is looking for qualified End User Computing Service Delivery Lead. This person is responsible to deliver consistent, quality end user products and services to customers within SLA. These products and services include but are not limited to hardware (ex. desktops, laptops, etc), software (OS, applications, etc), and user account operations (ex. account and mailbox creations, folder creation and permissioning, etc). The lead will fulfill these responsibilities by managing an operations team and ensuring processes, policies, and procedures are adhered to; measuring and monitoring output to ensure quality and services levels are met and improved; assisting in optimizing existing and establishing needed process, policies, and procedures; and interfacing with customers and engineers to improve services provided. Continue reading ‘End User Computing (EUC) Service Delivery Lead | Fulltime | CT’